Shipping policy
At Loud Minds, we aim to deliver your orders quickly, efficiently, and affordably. Please review our shipping policy below for details on processing times, shipping costs, and delivery timelines.
1. Order Processing
- Orders are processed within 1–2 business days (Monday–Friday), excluding holidays.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Domestic Shipping (United States)
- Carrier: USPS
- Delivery Time: Estimated 2–5 business days after processing.
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Shipping Costs:
- Orders over $100: Free shipping.
- Orders under $100: Flat rate of $10.
3. International Shipping
- Carrier: USPS
- Delivery Time: Estimated 6–10 business days after processing. Delivery times may vary due to customs delays.
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Shipping Costs:
- Orders over $100: Flat rate of $10.
- Orders under $100: Flat rate of $20.
- Customs Fees: Customers are responsible for any applicable customs duties or taxes imposed by their country.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to monitor the delivery status of your package.
5. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, you will be responsible for additional shipping costs to resend the package. Please ensure your shipping information is accurate at checkout.
6. Lost or Delayed Packages
- Loud Minds is not responsible for delays caused by USPS or customs.
- If your package appears lost, please contact us at hello@loudminds.us, and we will assist in filing a claim with USPS.
7. Shipping Restrictions
- We currently ship worldwide.
- Loud Minds does not ship to P.O. boxes or military APO/FPO addresses.
8. Contact Us
For any questions or concerns about shipping, please contact us at hello@loudminds.us
